Astacos Studios is committed to protecting your privacy. This policy explains how we handle your personal information.

When you book accommodation with us or contact us for inquiries, we may collect:

Contact Information: Name, email address, phone number

Booking Details: Arrival and departure dates, number of guests, room preferences

Payment Information: Processed securely through our payment providers (we do not store credit card details)

Communication Records: Messages sent via WhatsApp, email, or phone for customer service purposes

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We may share your information with:

Payment Processors: To process booking payments securely
Communication Platforms: WhatsApp, email services for correspondence
Legal Authorities: When required by law or to protect our rights

We do not share your personal information with third parties for their marketing purposes.

Under GDPR and applicable privacy laws, you have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal data (subject to legal obligations)
Objection: Object to processing of your personal data
Data Portability: Request transfer of your data to another service

To exercise any of these rights, please contact us using the details below.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking records are typically retained for accounting and legal purposes for up to 7 years.

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

As a small, family-run property, we handle your data personally and with care. Your information is managed by the family members who run Astacos Studios, not outsourced to third-party companies. We understand the trust you place in us when sharing your personal information.